Cancellation Policy

Cancellation Policy

At Erin Kemp Naturopath and Remedial Massage, I understand that life can be unpredictable, and sometimes, you may need to reschedule or cancel your consultation. To ensure that I can accommodate all of my patients effectively, I have implemented the following cancellation policy:

1. 24-Hour Notice Requirement:

   • I require at least 24 hours' notice for any rescheduling or cancellation of consultations.

2. Deposit Retention for Late Cancellations or No-Shows:

   • If you fail to provide 24 hours notice for a cancellation or rescheduling, your $50 deposit will be retained by Erin Kemp Naturopath and Remedial Massage.
   • This policy also applies to "no-show" appointments.

3. Rescheduling Before 24 Hours Notice:

   • If you reschedule your consultation with more than 24 hours' notice, your $50 deposit will be applied to your next appointment.

I deeply appreciate your understanding and cooperation in helping me provide the best possible service to my patients. If you have any questions or need to reschedule your appointment, please contact us as soon as possible.

Thank you for choosing Erin Kemp Naturopath and Remedial Massage.